“It is very important that my hotel is supported on IT issues round the clock and we have been very pleased with Eminet’s 24x7 support! Eminet’s team is contactable and having been with us for so many years, they are well-versed in our IT network and thus able to resolve issues quickly. We have no hesitation to recommend Eminet as a trustworthy IT Support provider.”

“I had a pleasant experience working with Eminet on our IHG Connect project. The pre-installation site survey was professionally done and Eminet could understand our requirements well. The installation was well-planned with little downtime and there was no interruption to our guests. Our hotel also engages Eminet 24x7 support and has been very satisfied with their support level. Front Desk/Duty Manager is able to reach Eminet anytime and they can resolve our problems fast or follow up closely.”

I would like to say thank you (to Eminet Indonesia team) for supporting me with excellent services for both property, and I am really impressed by timely support during project until hotel open. It has been a pleasure doing business with you, we look forward for next in other property. Thank you

“Since Mr. Charles is in-charge as Eminet’s account manager to our company, EmiNET becomes one of the closest vendors of our department. With Charles’s excellent coordination, we have not only gotten best prices of IT products, but also best practices and flexible services. I would like to highlight the installation service in our Canberra MRT project. EmiNET gave very good service to complete this very complex project in time.”

“EmiNET has been consistently being able to meet our requirements, very efficient and helpful in providing our needs. Charles always takes the initiative to conduct researches or seeks counsel of experts to gather information needed for us to make the right decisions. He always follows through and finds the answers to any questions and reports back to us promptly; forwards any complaints or problems to relevant support team immediately and always able to find solutions and resolve issues promptly. Our purchases have always been offered within budget and are well planned. EmiNet’s support team and even senior IT personnel has outstanding knowledge and skills on troubleshooting problems has been very responsive even on weekends and public holidays.”

“When I first engaged with EmiNET, I was not sure that they could deliver what I needed to improve my business workflow. Through technical discussions and meetings with their sales and technical team, I felt that they were the correct partner moving in the same direction as us. Charles' and his team at EmiNET are always willing to help and go above and beyond their promise to provide excellent support to us and our IT team. I do hope to work with them on more projects.”