avayaAVAYA Solutions

Avaya IPOffice, Avaya Contact Centre IPOCC

Eminet is Avaya Mid-Market Voice, Video and Contact-Centre Solution Partner with certification and deep expertise and experience in implementing Avaya Voice, Video and Contact-Centre Solution for hotels, enterprise, institutions.

We are one of the first in Singapore to have implemented

Avaya IPOCC Contact Centre

  • A Simple and Robust Multichannel Contact Center for IP Office
  • Integrated multi-channel customer contact solution for voice, e-mail, web chat
  • Customer prioritization and Skills-based routing
  • Customer self-service
  • Telemarketing and enhanced outbound campaigns
  • Historical Reports
  • IVR
  • Call Recording
  • Support remote workers

Avaya IPO multi-site integration SIP trunks and Avaya Session Border Controller


Avaya Scopia Videoconferencing

  • Unified Communications Interoperability and Investment Protection
  • Powerful Room Systems
  • Market Leading Price-Performance
  • Executive Desktop Systems
  • Desktop Software Client
  • Mobile / BYOD Support
  • Revolutionary MCU Power
  • Advanced Data Collaboration
  • Apple iPad Control
  • H.264 Scalable Video Coding (SVC)
  • H.264 High Profile
  • Distributed Architecture
© Copyright 2016 EmiNET Pte Ltd. All Rights Reserved.